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Sun Fire[tm] V480 Server: Field Information Notices

The following list does not include related external storage FINs, unless they are specific to the system.

Implementation (Impl.):
M
= Mandatory (Fully Pro-Active)

C
= Controlled Pro-Active (per Sun Geo Plan)

R
= Reactive (As Required)

FIN

Impl.
Components Affected Description
I1171-1
R
Sun Fire V480
Sun Fire V880
OPT MEMORY 1 GB (4x256MB) (X7053A)
ASSY SDRAM DIMM 256MB (501-5401-03 (or lower))
Sun Fire V480 and V880 systems configured with certain DIMMs may not pass POST with multiple DIMM errors.
I1161-1
R
Sun Blade 150
Sun Blade 1500
Sun Blade 2500
Sun Fire V120
Sun Fire V240
Sun Fire V440
Sun Fire V480
Sun Fire V490
Sun Fire V880
Sun Fire V890
ASSY XVR-600 Graphics Accelerator (375-3153-01)
XVR-600 Graphics Accelerator (X3780A)
XVR-600 graphics card can cause rendering performance issue when performing simultaneous rendering update with OpenGL windows.
I1155-1
R
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire 2900
Sun Fire 4900
Sun Fire 6900
Sun Fire 12K
Sun Fire 15K
Sun Fire E20K
Sun Fire E25K
Sun Blade 1000
Sun Blade 1500
Sun Blade 2000
Sun Blade 2500
Sun Fire V210
Sun Fire V240
Sun Fire V250
Sun Fire V280R
Sun Fire V440
Sun Fire V480
Sun Fire V490
Sun Fire V880
Sun Fire V880z
Sun Fire V890
Sun Fire V1280
Netra 20
Netra 240
Netra 440
Netra 1280
The overflow of a performance counter on UltraSparc-IIIi, UltraSparc-III+ and UltraSparc-IV-based systems can lead to the false indication of a parity error.
I1136-1
R
Seagate ST336607FC (36GB)
Seagate ST373307FC (73GB)
Seagate ST146807FC (146GB)
Seagate ST336607LC (36GB)
Seagate ST373307LC (73GB)
Seagate ST146807LC (146GB)
Improved firmware for Seagate 10K.6 disk drives will reduce the incidence of unexpected outages due to a spindle motor issue.
I1070-1
C
Sun Fire V480
Sun Fire V880
Sun Fire V440
Sun Fire V250
Sun Fire V240
Sun Fire V210
Sun Fire 280R
Netra 20
Open Boot Prom 4.15 or later enhance diagnostic operation on Sun Fire Volume and Netra 20 Server Product.
I1060-1
R
Single-Ended Ultra-Wide SCSI/FastEthernet PCI card (501-2741, 501-5656); Dual Differential Ultra/Wide SCSI PCI card (375-0006) Sun Fire V480 USB cable may not connect to the bottom USB port if certain PCI cards are installed in PCI Slot 0.
I1044-1
R
Sun Fire 280R
Sun Fire V880
Sun Fire V880z
Sun Fire V480
Sun Fire V440
Sun Fire V210
Sun Fire V240
Sun Fire V250
Netra 240
Disconnecting of all AC power cords from the Volume Systems Products (VSP) Servers during servicing will remove the intended ESD discharge path.
I1034-1
R
X6805A 73GB 10K RPM FCAL Disk (540-4905-xx)
X6805A 73GB 10K RPM FCAL Disk (540-5408-xx)
Veritas Volume Manager 3.5 (VxVM) patches 112392-06 and 113698-02 may cause VxVM to report multi-pathed Fujitsu disks as duplicate disks on the Sun Fire V880 and V480 platforms. This will prevent the disks from being used by the volume manager.
I1019-1
R
4-Post Rack Kit (370-4427-02 and 370-4427-03) Incompatibilities exist between rack mount rail assemblies supplied by different vendors for the Sun Fire V480.
I1018-1
R
Netra 20
Sun Blade 1000
Sun Fire 280R
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire 12K
Sun Fire 15K
Sun Fire V480
Sun Fire V880
Sun Fire V1280
A "Best Practices Guide for Memory Errors in UltraSPARC III Products" has been produced as the result of a Sun Sigma project. This best practices guide describes the different memory error events and then steps the reader through the process of identifying the component that triggered the event.
I1016-1
R
System "FATAL RESET" from DAR/DCS/CDX. Sun Fire V480 systems using a specific configuration may unexpectedly reset.
I1014-1
R
ASSY Centerplane A37/Sun Fire V480 (501-5819-xx)
ASSY PCI/IO Board A30/Sun Fire V880 (501-5414-xx)
ESD related failures may occur when connecting a laptop to the serial port if the proper procedure is not followed.
I1003-1
C
Sun Fire 280R
Netra 20
Sun Fire V880
Sun Fire V480
Sun Fire V210
Sun Fire V240
Sun Fire B1600
It is highly recommended that firmware-based diagnostics be enabled on Sun VSP platforms for all power-on and error event resets.
I0954-1
R
Memory Diagnosing Main Memory errors versus L2SRAM errors on UltraSPARC III and UltraSPARC III Cu systems.
I0908-1
R
Assy CPU Dual Cheetah+ 900MHz (501-6334-03 or later) Sun Fire V880 and V480 systems with 900 MHz UltraSPARC III+ Mask 2.3 CPUs will be unable to boot unless firmware version 4.6.3 or later is installed. Older versions of firmware will not recognize the Mask 2.3 CPUs and POST will fail during the JTAG SCAN ID test.
I0888-1
R
Fiber channel disks Power management issue causes loss of access to internal fiber channel disks on the Sun Blade 1000/2000, Sun Fire V880, V480, and 280R.
I0887-1
R
ASSY CPU-4PROC USIIIP 900+ MHz (540-5052-02 or lower)
ASSY CPU-2PROC USIII 750MHz (540-4729-04 or lower)
ASSY CPU-4PROC USIII 750MHz (540-4730-04 or lower)
ASSY CPU-2PROC USIIIP 900+ MHz (540-5051-02 or lower)
ASSY CPU DUAL 750MHz AL A30 (501-5818-06 or lower)
ASSY CPU-4GB/4PROC USIII 900+ MHz (540-4934-03 or lower)
ASSY CPU-8GB/4PROC USIII 900+ MHz (540-4992-02 or lower)
ASSY CPU-16GB/4PROC USIII 900+ MHz (540-4990-03 or lower)
ASSY CPU-32GB/4PROC USIII 900+ MHz (540-4993-02 or )
ASSY CPU-2GB/2PROC USIII 900+ MHz (540-4984-02 or lower)
Guidelines for understanding and diagnosing UltraSPARC III Level 2 (L2) SRAM Cache Memory Errors.
I0869-1
R
Sun Fire 280R
Sun Fire V480
Sun Fire V880
A security issue exists for Sun Fire 280R, V480 and V880 servers where a non-root user could change component LED states or control fan speeds. By using a client PICL (Platform Information and Control Library) program, a user could stop the fans on a server which would result in system overheating and shutdown.
I0864-1
R
OBP 4.6.{0-6} with Solaris 9 update 1 or later Multiple-CPU systems based on the Safari Bus which run OBP version 4.6.{0-6} and Solaris 9 Update 1 (09/02) or later versions may fail to boot due to an interrupt problem. On Sun Blade 1000 and Sun Blade 2000 systems, a boot of Solaris will hang when the second CPU is brought online. Other Safari Bus platforms running OBP 4.6.{0-6} may also be affected by this issue, although no failures have been reported.
I0856-1
C
ASSY CPU-4PROC USIIIP 900+ MHz (540-5052-02 or below)
ASSY CPU-2PROC USIII 750MHz (540-4729-04 or below)
ASSY CPU-4PROC USIII 750MHz (540-4730-04 or below)
ASSY CPU-2PROC USIIIP 900+ MHz (540-5051-02 or below)
ASSY CPU DUAL 750MHz AL A30 (501-5818-06 or below)
ASSY CPU-4GB/4PROC USIII 900+ MHz (540-4934-03 or below)
ASSY CPU-8GB/4PROC USIII 900+ MHz (540-4992-02 or below)
ASSY CPU-16GB/4PROC USIII 900+ MHz (540-4990-03 or below)
ASSY CPU-32GB/4PROC USIII 900+ MHz (540-4993-02 or below)
ASSY CPU-2GB/2PROC USIII 900+ MHz (540-4984-02 or below)
UltraSPARC III based platforms could be susceptible to Correctable Fast ECC (UCC) errors that could cause a system panic resulting in loss of service of the system. Any UltraSPARC III based server running Solaris 8 without PatchId 108528-15 can be affected. Systems running Solaris 9 are not affected, and pre-Solaris 8 is not supported on these platforms. This issue has typically been seen on 900MHz UltraSPARC III based processors, although other UltraSPARC III based processors have been impacted as well.
I0854-3
C
Sun Enterprise 3500
Sun Fire V480
Sun Fire V880
Sun StorEdge A5200
After removing an FCAL disk under VM 3.2 control from the internal disk sub-system of a V880, V480, E3500, or from an A5X00, an 'Invalid device structure' error message can be seen. This causes the replacement of the disks to fail. When this happens, a reboot is needed to allow replacement of the disk to proceed. Having to reboot the system nullifies the advantage of disk hotswap, causing unnecessary downtime.
I0760-2
R
Ultra Enterprise 3000
Ultra Enterprise 4000
Ultra Enterprise 5000
Ultra Enterprise 6000
Ultra Enterprise 10000
Sun Enterprise 3500
Sun Enterprise 4500
Sun Enterprise 5500
Sun Enterprise 6500
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire 12K
Sun Fire 15K
Sun Fire 280R
Sun Fire V480
Sun Fire V880
Sun Fire V880z
Sun Fire V1280
Sun Fire E20K
Sun Fire E25K
Sun Fire E2900
Sun Fire E4900
Sun Fire E6900
Netra 20
Netra 1280
Sun Blade 1000
Too many Memory DIMMs are being unnecessarily replaced on the UltraSPARC II, III, III+, IIIi and, IV families of systems, increasing customers' service actions and related system downtime.
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