| FIN |
Impl.
|
Components
Affected |
Description |
| I1166-1 |
R
|
Sun Fire v1280
Sun Fire 12K
Sun Fire 15K
Sun Fire E20K
Sun Fire E25K
Sun Fire 4800
Sun Fire 6800
Sun Fire E2900
Sun Fire E4900
Sun Fire E6900
ASSY BBLW8 CPU400 S1350 GJG (540-6295-01)
ASSY BBUNI CPU400 S1350 GJG (540-6298-01) |
The Vcore setting for UltraSPARC IV 1350MHz boards should be
1.25V, but some earlier releases of firmware will power on
and operate the board at an incorrect voltage. |
| I1157-1 |
R
|
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire 2900
Sun Fire 4900
Sun Fire 6900
Sun Fire 12K
Sun Fire 15K
Sun Fire E20K
Sun Fire E25K
Sun Fire V1280
Netra 1280 |
Dynamic Reconfigurations (DR) error on a Mid-Range and High-End
Server Platforms should be root caused and corrected. |
| I1155-1 |
R
|
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire 2900
Sun Fire 4900
Sun Fire 6900
Sun Fire 12K
Sun Fire 15K
Sun Fire E20K
Sun Fire E25K
Sun Blade 1000
Sun Blade 1500
Sun Blade 2000
Sun Blade 2500
Sun Fire V210
Sun Fire V240
Sun Fire V250
Sun Fire V280R
Sun Fire V440
Sun Fire V480
Sun Fire V490
Sun Fire V880
Sun Fire V880z
Sun Fire V890
Sun Fire V1280
Netra 20
Netra 240
Netra 440
Netra 1280 |
The overflow of a performance counter on UltraSparc-IIIi,
UltraSparc-III+ and UltraSparc-IV-based systems can lead to
the false indication of a parity error. |
| I1131-1 |
R
|
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire V1280
Sun Fire E2900
Sun Fire E4900
Sun Fire E6900
Sun Fire 12K
Sun Fire 15K
Sun Fire E20K
Sun Fire E25K
Netra 1280 |
CPU/Memory board memory drain during Dynamic Reconfiguration may
take a long time to complete without patches for Solaris 8 and 9. |
| I1123-1 |
R
|
Sun Fire E2900
Sun Fire V1280
Netra 1280
DRV 4MM 20GB DDS4 3.5-inch FF (390-0090-01) |
If installing an optional tape drive on Sun Fire V1280, Netra 1280,
or Sun Fire E2900 systems, use the screws which come with the tape
drive and not the original screws that came with the system. |
| I1122-1 |
R
|
Sun Fire E2900
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire E4900
Sun Fire 6800
Sun Fire E6900
Sun Fire V1280
Netra 1280
Sun Fire 12K
Sun Fire 15K
Sun Fire E20K
Sun Fire E25K |
When replacing components (CPU/Memory boards, MaxCPU boards, (c)PCI I/O boards,
System Controllers, Repeater boards, Expander boards, System Control Peripheral
boards, and hsPCI(+) boards) on Mid-Range and High-End Servers, be sure to
remove the VHDM cover and inspect the connectors before insertion. |
| I1109-1 |
R
|
Any parts involved in suspected thermal incidents
on any Server/Desktop Products |
Request for any parts involved in suspected thermal incidents
on any Server/Desktop Products be returned via Customer CPAS. |
| I1080-1 |
R
|
Sun Fire 4800/4810/6800
Sun Fire E2900/E4900/E6900
Sun Fire V1280
Sun Fire Netra V1280
Sun Fire E2900
X4050A PCI I/O Assy SF Midrange Servers
X2763A Sun Fire 4800/6800 Dual SC V2
ASSY TSTD SC RIO SERENGETI (501-5407-15 or lower)
ASSY TSTD SC RIO LW8 (501-6459-02 or lower)
ASSY SYSTEM CONTROLLER SDR LW8 (501-6779-02 or lower)
ASSY L2 REPEATER LW8 (540-4974-06 or lower)
ASSY CENTERPLANE SUN FIRE 6800 (501-4405-05 or lower)
ASSY CENTERPLANE SUN FIRE 4800 (501-4406-07 or lower)
ASSY SYSTEM BASEPLANE LW8 (501-6014-07 or lower) |
The Backplane/Centerplane VHDM connector on mid-range servers
could separate from backplane during daughter card removal. |
| I1052-1 |
R
|
SCSI Disk Backplane (540-4966-11), System Configuration Card Reader (540-4983-04) |
Attempting to remove the SCSI cable from a Sun Fire V1280/Netra 1280 Media
Bay, or the SCSI Card Reader cable that connects to the SSC card reader,
will result in damage to the server. |
| I1046-1 |
R
|
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800 Sun Fire V1280
Netra 1280 |
Output from the "showlogs" command on a Sun Fire system controller may
be insufficient to correctly identify failed hardware. |
| I1035-1 |
R
|
CPU Motherboard (540-4979-07)
IO-SC Board
(540-5290-04)
IB_SSC Board
(540-5565-03)
L2 Repeater Board
(540-5521-01)
|
EMI gaskets and spring fingers on Sun Fire V1280 and Netra 1280 boards
may detach and cause component damage when they fall into the system. |
| I1022-1 |
R
|
Sun Fire V1280 I/O System Controller Board (IB_SSC): 540-5290-xx
Netra V1280 I/O System Controller Board (IB_SSC): 540-5565-xx |
I/O System Controller (IB_SSC) assemblies for Sun Fire V1280 and Netra
1280 have been incorrectly left in Manufacturing Mode. |
| I1020-2 |
R
|
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800 Sun Fire V1280
Netra 1280
Sun Fire 4800/4810/6800 System Controller (501-5407-14)
Sun Fire 3800 System Controller (501-5563-13) |
In rare instances, Sun Fire 3800/4800/4810/6800, V1280 and Netra 1280
systems may experience false data parity error messages on Port 2 of the
DX chips. |
| I1018-1 |
R
|
Netra 20
Sun Blade 1000
Sun Fire 280R
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire 12K
Sun Fire 15K
Sun Fire V480
Sun Fire V880
Sun Fire V1280
| A "Best Practices Guide for Memory Errors in UltraSPARC III Products"
has been produced as the result of a Sun Sigma project. This best practices
guide describes the different memory error events and then steps the reader
through the process of identifying the component that triggered the event.
|
| I1008-1 |
C
|
Netra 1280
Sun Fire V1280
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800 |
It is necessary to upgrade firmware on the Sun Fire 3800/4800/4810/6800
and Sun Fire Netra 1280/V1280 systems, to avoid panicking the system before
the KU 112233-08 is applied. |
| I0994-1 |
R
|
Sun Fire V1280
Netra 1280
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800 |
The service mode feature available in Sun Fire firmware 5.13.0 and later
has a password requirement which prevents this mode from being used by the
average user/customer. In the past, it was necessary to escalate to PTS
to obtain service mode passwords. A new automated procedure is now available
at https://sfservicepass.sfbay. |
| I0993-1 |
R
|
CPU/Memory Board (540-4979-05), IB-SSC Board (540-5290-04), Level 2 Repeater
(540-5521-01) |
New installation procedure for Sun Fire V1280/Netra 1280 boards is now
available. |
| I0974-1 |
R
|
Sun Fire V1280 |
Early shipments of Sun Fire V1280 systems may experience a mechanical
fit issue which prevents System Board 0 (SB0) from being easily inserted
into or removed from the chassis. |
| I0961-2 |
R
|
512 DIMM (501-5030) |
512MB DIMMs are now supported in Sun Fire V1280 and Netra 1280 systems. |
| I0954-1 |
R
|
Memory |
Diagnosing Main Memory errors versus L2SRAM errors on UltraSPARC III and
UltraSPARC III Cu systems. |
| I0924-1 |
R
|
Main Fans |
Main Fan 6 and Main Fan 7 failures can cause reduced system availability
in Sun Fire V1280 and Netra 1280 servers. The impact to system operation
will depend upon the number of System Boards installed and upon the ambient
temperature. In the worst case scenario, the system will reboot with one
or more System Boards disabled. This FIN describes the different failure
modes and the service procedures required for recovery. |
| I0760-2 |
R
|
Ultra Enterprise 3000
Ultra Enterprise 4000
Ultra Enterprise 5000
Ultra Enterprise 6000
Ultra Enterprise 10000
Sun Enterprise 3500
Sun Enterprise 4500
Sun Enterprise 5500
Sun Enterprise 6500
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire 12K
Sun Fire 15K
Sun Fire 280R
Sun Fire V480
Sun Fire V880
Sun Fire V880z
Sun Fire V1280
Sun Fire E20K
Sun Fire E25K
Sun Fire E2900
Sun Fire E4900
Sun Fire E6900
Netra 20
Netra 1280
Sun Blade 1000 |
Too many Memory DIMMs are being unnecessarily replaced on the
UltraSPARC II, III, III+, IIIi and, IV families of systems,
increasing customers' service actions and related system downtime. |
