|
FIN
|
Impl.
|
Components
Affected |
Description |
| I1171-1 |
R
|
Sun Fire V480
Sun Fire V880
OPT MEMORY 1 GB (4x256MB) (X7053A)
ASSY SDRAM DIMM 256MB (501-5401-03 (or lower)) |
Sun Fire V480 and V880 systems configured with certain DIMMs may not pass POST with multiple DIMM errors.
|
| I1170-1 |
R
|
Sun Fire V880
Sun Fire V880z
Sun Rack 900-38 (SR9-KL038A-IP, SR9-XKL038A-IP, SR9-KM038A-IP, SR9-XKM038A-IP, SR-938A)
Sun Rack 900-36N (SR9-BM036A-IP, SR9-XBM036A-IP, SR9-MD036A-IP, SR9-XMD036A-IP, SR-936NA)
Rackmount Kit, Sun Rack 900 (X9638A) |
Sun Fire V880 Servers mounted in Sun Rack 900-36/38N NEBs
compliant racks cause the rack front door to not close properly,
and can also make some power strip sockets unusable.
|
| I1161-1 |
R
|
Sun Blade 150
Sun Blade 1500
Sun Blade 2500
Sun Fire V120
Sun Fire V240
Sun Fire V440
Sun Fire V480
Sun Fire V490
Sun Fire V880
Sun Fire V890
ASSY XVR-600 Graphics Accelerator (375-3153-01)
XVR-600 Graphics Accelerator (X3780A) |
XVR-600 graphics card can cause rendering performance
issue when performing simultaneous rendering update with OpenGL windows.
|
| I1155-1 |
R
|
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire 2900
Sun Fire 4900
Sun Fire 6900
Sun Fire 12K
Sun Fire 15K
Sun Fire E20K
Sun Fire E25K
Sun Blade 1000
Sun Blade 1500
Sun Blade 2000
Sun Blade 2500
Sun Fire V210
Sun Fire V240
Sun Fire V250
Sun Fire V280R
Sun Fire V440
Sun Fire V480
Sun Fire V490
Sun Fire V880
Sun Fire V880z
Sun Fire V890
Sun Fire V1280
Netra 20
Netra 240
Netra 440
Netra 1280 |
The overflow of a performance counter on UltraSparc-IIIi,
UltraSparc-III+ and UltraSparc-IV-based systems can lead to
the false indication of a parity error. |
| I1136-1 |
R
|
Seagate ST336607FC (36GB)
Seagate ST373307FC (73GB)
Seagate ST146807FC (146GB)
Seagate ST336607LC (36GB)
Seagate ST373307LC (73GB)
Seagate ST146807LC (146GB)
|
Improved firmware for Seagate 10K.6 disk drives will reduce
the incidence of unexpected outages due to a spindle motor issue.
|
| I1097-1 |
R
|
Sun Fire V880
Rack Mount kit for 72 inch cabinet (X9628A)
Sun Fire V880 Rack kit for Sun Rack 900 (X9638A)
Brkt Rail Right Front (340-6890-01)
Brkt Rail Left Front (340-6888-01)
Brkt Rail Left Rear (340-6889-01)
Brkt Rail Right Rear (340-6891-01)
|
Installation of tray retention screws on a rack-mounted
Sun Fire V880 may be difficult. |
| I1089-1 |
R
|
Motherboard (501-6323-04)
Motherboard (501-6323-05)
Motherboard (501-6771-01) |
The self-test may fail on a Sun Fire V880 if the OBP version is
below v4.7.5 minimum required level with schizo v2.5 motherboard.
|
| I1070-1 |
C
|
Sun Fire V480
Sun Fire V880
Sun Fire V440
Sun Fire V250
Sun Fire V240
Sun Fire V210
Sun Fire 280R
Netra 20 |
Open Boot Prom 4.15 or later enhance diagnostic operation on
Sun Fire Volume and Netra 20 Server Product. |
| I1044-1 |
R
|
Sun Fire 280R
Sun Fire V880
Sun Fire V880z
Sun Fire V480
Sun Fire V440
Sun Fire V210
Sun Fire V240
Sun Fire V250
Netra 240 |
Disconnecting of all AC power cords from the Volume Systems
Products (VSP) Servers during servicing will remove the
intended ESD discharge path. |
| I1034-1 |
R
|
X6805A 73GB 10K RPM FCAL Disk (540-4905-xx)
X6805A 73GB 10K RPM FCAL Disk (540-5408-xx) |
Veritas Volume Manager 3.5 (VxVM) patches 112392-06 and 113698-02 may cause
VxVM to report multi-pathed Fujitsu disks as duplicate disks on the Sun Fire
V880 and V480 platforms. This will prevent the disks from being used
by the volume manager. |
| I1018-1 |
R
|
Netra 20
Sun Blade 1000
Sun Fire 280R
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire 12K
Sun Fire 15K
Sun Fire V480
Sun Fire V880
Sun Fire V1280
|
A "Best Practices Guide for Memory Errors in UltraSPARC III Products"
has been produced as the result of a Sun Sigma project. This best practices
guide describes the different memory error events and then steps the reader
through the process of identifying the component that triggered the event.
|
| I1014-1 |
R
|
ASSY Centerplane A37/Sun Fire V480 (501-5819-xx)
ASSY PCI/IO Board A30/Sun Fire V880 (501-5414-xx) |
ESD related failures may occur when connecting a laptop to the serial
port if the proper procedure is not followed. |
| I1003-1 |
C
|
Sun Fire 280R
Netra 20
Sun Fire V880
Sun Fire V480
Sun Fire V210
Sun Fire V240
Sun Fire B1600 |
It is highly recommended that firmware-based diagnostics be enabled on
Sun VSP platforms for all power-on and error event resets. |
| I0990-1 |
R
|
Sun Rack 900 |
Sun Fire V880 systems mounted in the Sun Rack 900 require only one tray
retaining screw per side. |
| I0954-1 |
R
|
Memory |
Diagnosing Main Memory errors versus L2SRAM errors on UltraSPARC III and
UltraSPARC III Cu systems. |
| I0908-1 |
R
|
Assy CPU Dual Cheetah+ 900MHz (501-6334-03 or later) |
Sun Fire V880 and V480 systems with 900 MHz UltraSPARC III+ Mask 2.3 CPUs
will be unable to boot unless firmware version 4.6.3 or later is installed.
Older versions of firmware will not recognize the Mask 2.3 CPUs and POST
will fail during the JTAG SCAN ID test. |
| I0898-1 |
R
|
Motherboard (501-6323-xx) |
In specific Sun Fire V880 configurations, the picld environmental daemon
may fail with continuous error messages being sent to the console. Picld
eventually falls into a degraded mode, causing it to no longer keep track
of environmental conditions. This has the potential for system damage if
allowed to continue for extended periods. |
| I0888-1 |
R
|
Fiber channel disks |
Power management issue causes loss of access to internal fiber channel
disks on the Sun Blade 1000/2000, Sun Fire V880, V480, and 280R. |
| I0887-1 |
R
|
ASSY CPU-4PROC USIIIP 900+ MHz (540-5052-02 or lower)
ASSY CPU-2PROC USIII 750MHz (540-4729-04 or lower)
ASSY CPU-4PROC USIII 750MHz (540-4730-04 or lower)
ASSY CPU-2PROC USIIIP 900+ MHz (540-5051-02 or lower)
ASSY CPU DUAL 750MHz AL A30 (501-5818-06 or lower)
ASSY CPU-4GB/4PROC USIII 900+ MHz (540-4934-03 or lower)
ASSY CPU-8GB/4PROC USIII 900+ MHz (540-4992-02 or lower)
ASSY CPU-16GB/4PROC USIII 900+ MHz (540-4990-03 or lower)
ASSY CPU-32GB/4PROC USIII 900+ MHz (540-4993-02 or )
ASSY CPU-2GB/2PROC USIII 900+ MHz (540-4984-02 or lower) |
Guidelines for understanding and diagnosing UltraSPARC III Level 2 (L2)
SRAM Cache Memory Errors. |
| I0875-1 |
R
|
Filler Blank CPU A30 (330-2580-01)
ASSY Filler CPU A30 (540-4431-0)( |
Sun Logistics has received a significant number of orders
for Sun Fire V880 CPU/Memory Board Air Baffles, P/N 540-4431-01. There should
be no need to order this non-FRU part because every V880 system ships with
3 extra baffles. This FIN will describe the location of these spare baffles
and provide information for their use. |
| I0874-1 |
R
|
Gigabit Ethernet (501-5209-07 or lower) |
UltraSPARC III systems may panic due to a conflict between
the Schizo 2.4 ASIC and the GigaSwift Ethernet PCI Card. |
| I0869-1 |
R
|
Sun Fire 280R
Sun Fire V480
Sun Fire V880 |
A security issue exists for Sun Fire 280R, V480 and V880 servers
where a non-root user could change component LED states or control fan speeds.
By using a client PICL (Platform Information and Control Library) program,
a user could stop the fans on a server which would result in system overheating
and shutdown. |
| I0864-1 |
R
|
OBP 4.6.{0-6} with Solaris 9 update 1 or later |
Multiple-CPU systems based on the Safari Bus which run OBP
version 4.6.{0-6} and Solaris 9 Update 1 (09/02) or later versions may fail
to boot due to an interrupt problem. On Sun Blade 1000 and Sun Blade 2000
systems, a boot of Solaris will hang when the second CPU is brought online.
Other Safari Bus platforms running OBP 4.6.{0-6} may also be affected by
this issue, although no failures have been reported. |
| I0863-1 |
C
|
Console Access |
Repeated "fru: Device busy" console messages may cause loss
of console access on Sun Fire V880 systems. |
| I0856-1 |
C
|
ASSY CPU-4PROC USIIIP 900+ MHz (540-5052-02 or below)
ASSY CPU-2PROC USIII 750MHz (540-4729-04 or below)
ASSY CPU-4PROC USIII 750MHz (540-4730-04 or below)
ASSY CPU-2PROC USIIIP 900+ MHz (540-5051-02 or below)
ASSY CPU DUAL 750MHz AL A30 (501-5818-06 or below)
ASSY CPU-4GB/4PROC USIII 900+ MHz (540-4934-03 or below)
ASSY CPU-8GB/4PROC USIII 900+ MHz (540-4992-02 or below)
ASSY CPU-16GB/4PROC USIII 900+ MHz (540-4990-03 or below)
ASSY CPU-32GB/4PROC USIII 900+ MHz (540-4993-02 or below)
ASSY CPU-2GB/2PROC USIII 900+ MHz (540-4984-02 or below) |
UltraSPARC III based platforms could be susceptible to Correctable
Fast ECC (UCC) errors that could cause a system panic resulting in loss
of service of the system. Any UltraSPARC III based server running Solaris
8 without PatchId 108528-15 can be affected. Systems running Solaris 9 are
not affected, and pre-Solaris 8 is not supported on these platforms. This
issue has typically been seen on 900MHz UltraSPARC III based processors,
although other UltraSPARC III based processors have been impacted as well. |
| I0854-3 |
C
|
Sun Enterprise 3500
Sun Fire V480
Sun Fire V880
Sun StorEdge A5200 |
After removing an FCAL disk under VM 3.2 control from the internal
disk sub-system of a V880, V480, E3500, or from an A5X00, an 'Invalid
device structure' error message can be seen. This causes the
replacement of the disks to fail. When this happens, a reboot is
needed to allow replacement of the disk to proceed. Having to reboot
the system nullifies the advantage of disk hotswap, causing unnecessary
downtime. |
| I0846-1 |
R
|
ASSY,IFB-LITE+ (375-3069 / X3685A) |
A specific batch of XVR-500 Graphics Accelerator boards was
programmed with incorrect FRU ID information. This information may be confusing
to field personnel when it is displayed with the 'fbconfig' command. This
is a serviceability issue which has no impact on product functionality. |
| I0839-1 |
R
|
Sun Fire V880, DIMM error |
DIMM error messages on Sun Fire V880 systems with Solaris
8 Updates 5 and 6 make it difficult to identify the failing DIMM. |
| I0816-1 |
C
|
Seagate 36GB disk (540-4525-01), Seagate 73GB disk (540-4905-01) |
Seagate ST336605FC 36GB and ST373405FC 73G drives could be
susceptible to label corruption. |
| I0790-1 |
R
|
VxVM 3.xx Media kit |
VERITAS VxVM 3.2 and up has new procedure to support multipathed
JBOD disks. |
| I0778-1 |
R
|
OBP 4.4.7 / Patch 112186-02 |
Upgrading the OBP firmware on Sun Fire V880 systems from version
4.2.9 or 4.2.10 to 4.4.7 sets an incorrect value for the variable "diag-script".
This variable is normally used by Sun Operations to execute a customized
version of POST and OBDiag. The incorrect value for "diag-script" found
in OBP version 4.4.7 will cause the voltage and frequency of the Safari
Bus to be margined. |
| I0765-1 |
R
|
UltraSPARC III family processors (see FIN for list of part
numbers affected) |
Issues with the diagnosing of "send mondo" panics in systems
based on the UltraSPARC III family of processors have been noticed. The
UltraSPARC III family of processors includes both the UltraSPARC III and
UltraSPARC III Cu processors. The frequency and misdiagnosis of the issue
seems to be increasing and in many cases has caused customer dissatisfaction
due to parts being replaced unnecessarily and the occurrence of additional
outages. |
| I0760-2 |
R
|
Ultra Enterprise 3000
Ultra Enterprise 4000
Ultra Enterprise 5000
Ultra Enterprise 6000
Ultra Enterprise 10000
Sun Enterprise 3500
Sun Enterprise 4500
Sun Enterprise 5500
Sun Enterprise 6500
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire 12K
Sun Fire 15K
Sun Fire 280R
Sun Fire V480
Sun Fire V880
Sun Fire V880z
Sun Fire V1280
Sun Fire E20K
Sun Fire E25K
Sun Fire E2900
Sun Fire E4900
Sun Fire E6900
Netra 20
Netra 1280
Sun Blade 1000 |
Too many Memory DIMMs are being unnecessarily replaced on the
UltraSPARC II, III, III+, IIIi and, IV families of systems,
increasing customers' service actions and related system downtime. |
| I0757-1 |
C
|
Ethernet RIO Interface (eri) driver |
Sun Servers which utilize the "eri" driver could be susceptible to Ethernet
link errors or hangs. |
| I0723-1 |
C
|
Toshiba DVD-ROM SD-M1401 (390-0025-01) |
Toshiba DVD-ROM drives (390-0025-01) cannot boot future Solaris releases
from DVD media without a firmware patch. |
| I0722-1 |
R
|
PGX32 CARD (X3668A)
SunBlade 1000 System Board (501-4143-15 or lower)
SunBlade 1000/Sun Fire 280R System Board (501-5938-07 or lower)
Sun Fire 3800 cPCI I/O ASSY (540-4591-01)
Sun Fire 4800/4810/6800 PCI I/O ASSY (540-4616-01)
Sun Fire 4800/4810/6800 cPCI I/O ASSY (540-4617-03) |
If the Emulex FC HBA card is placed on the same PCI Bus with any other
PCI card which causes the Schizo chip to attempt a 64-bit PIO, a system
panic would most likely result. The problem will not occur if the Emulex
HBA card is installed alone on a PCI Bus. UltraSparc-III platforms utilizing
the Schizo 2.1 or 2.2 ASIC may experience panics due to address parity
errors on the PCI Bus. The problem has been seen on the Sun Fire 280R
with the Emulex FC HBA card in combination with a PGX32 card installed
on the same PCI Bus. This condition occurs when a card on the PCI Bus
detects a 64-bit parity address error on the PCI Bus while another card
on the same PCI Bus is performing a 64-bit PIO. The following error messages
are displayed prior to a system panic:
WARNING: pcisch-0: PCI fault log start:
PCI SERR
PCI error occurred on device #6
dwordmask=0 bytemask=0 PCI primary error (0):
pcisch-0: PCI secondary error (0):
pcisch-0: PBM AFAR 0.00000000:
pcisch-0: PCI config space error status (4280):
signaled system error. pcisch-0:
PCI fault log end.
panic[cpu1]/thread=2a10000bd40: pcisch-0: PCI bus 2 error(s)!
|
