|
FIN
|
Impl.
|
Components
Affected |
Description |
| I1155-1 |
R
|
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire 2900
Sun Fire 4900
Sun Fire 6900
Sun Fire 12K
Sun Fire 15K
Sun Fire E20K
Sun Fire E25K
Sun Blade 1000
Sun Blade 1500
Sun Blade 2000
Sun Blade 2500
Sun Fire V210
Sun Fire V240
Sun Fire V250
Sun Fire V280R
Sun Fire V440
Sun Fire V480
Sun Fire V490
Sun Fire V880
Sun Fire V880z
Sun Fire V890
Sun Fire V1280
Netra 20
Netra 240
Netra 440
Netra 1280 |
The overflow of a performance counter on UltraSparc-IIIi,
UltraSparc-III+ and UltraSparc-IV-based systems can lead to
the false indication of a parity error. |
| I1136-1 |
R
|
Seagate ST336607FC (36GB)
Seagate ST373307FC (73GB)
Seagate ST146807FC (146GB)
Seagate ST336607LC (36GB)
Seagate ST373307LC (73GB)
Seagate ST146807LC (146GB)
|
Improved firmware for Seagate 10K.6 disk drives will reduce
the incidence of unexpected outages due to a spindle motor issue.
|
| I1109-1 |
R
|
Any parts involved in suspected thermal incidents
on any Server/Desktop Products |
Request for any parts involved in suspected thermal incidents
on any Server/Desktop Products be returned via Customer CPAS. |
| I1018-1 |
R
|
Netra 20
Sun Blade 1000
Sun Fire 280R
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire 12K
Sun Fire 15K
Sun Fire V480
Sun Fire V880
Sun Fire V1280
| A "Best Practices Guide for Memory Errors in UltraSPARC III Products"
has been produced as the result of a Sun Sigma project. This best
practices guide describes the different memory error events and then
steps the reader through the process of identifying the component that
triggered the event.
|
| I1004-1 |
R
|
prtdiag and prtfru commands |
"prtdiag" and "prtfru" commands may not work correctly
with OBP 4.10.1 and certain versions of Solaris on the Sun Blade 1000/2000
platforms. |
| I0973-1 |
R
|
Booting with OBP version less than 4.5.21 |
Sun Blade 1000/2000 systems may fail to boot from disk or may boot as
a Sun Fire 280R due to an OBP firmware bug. |
| I0954-1 |
R
|
Memory |
Diagnosing Main Memory errors versus L2SRAM errors on UltraSPARC III and
UltraSPARC III Cu systems. |
| I0945-1 |
R
|
XVR-1000 Graphics Accelerator (540-5476-01) |
The 'fbconfig' (1M) command may return incorrect part number for XVR-1000
Graphics Accelerator. |
| I0888-1 |
R
|
Fiber channel disks |
Power management issue causes loss of access to internal fiber channel
disks on the Sun Blade 1000/2000, Sun Fire V880, V480, and 280R. |
| I0887-1 |
R
|
ASSY CPU-4PROC USIIIP 900+ MHz (540-5052-02 or lower)
ASSY CPU-2PROC USIII 750MHz (540-4729-04 or lower)
ASSY CPU-4PROC USIII 750MHz (540-4730-04 or lower)
ASSY CPU-2PROC USIIIP 900+ MHz (540-5051-02 or lower)
ASSY CPU DUAL 750MHz AL A30 (501-5818-06 or lower)
ASSY CPU-4GB/4PROC USIII 900+ MHz (540-4934-03 or lower)
ASSY CPU-8GB/4PROC USIII 900+ MHz (540-4992-02 or lower)
ASSY CPU-16GB/4PROC USIII 900+ MHz (540-4990-03 or lower)
ASSY CPU-32GB/4PROC USIII 900+ MHz (540-4993-02 or )
ASSY CPU-2GB/2PROC USIII 900+ MHz (540-4984-02 or lower) |
Guidelines for understanding and diagnosing UltraSPARC III Level 2 (L2)
SRAM Cache Memory Errors. |
| I0883-1 |
R
|
512MB WS NGDIMM (501-6174-02 / Option X7062A)
256MB WS NGDIMM (501-6175-02 / Option X7061A) |
New 256MB and 512MB LC1 DIMMs are now available for the Sun Blade 1000/2000
and Sun Fire 280R platforms. The two DIMMs, P/N 501-6174-02 and 501-61275-02,
are 13mm taller than previous DIMMs for these platforms. However, they are
interchangeable with the smaller existing DIMMS in Sun Blade 1000/2000 and
Sun Fire 280R systems only. |
| I0874-1 |
R
|
Gigabit Ethernet (501-5209-07 or lower) |
UltraSPARC III systems may panic due to a conflict between
the Schizo 2.4 ASIC and the GigaSwift Ethernet PCI Card. |
| I0868-1 |
R
|
Smart Card Reader (370-3933-05, 370-4666-01) |
Solaris 8 patches required for Smart Card Reader operation on Sun Blade
100, 1000, and 2000 systems. |
| I0864-1 |
R
|
OBP 4.6.{0-6} with Solaris 9 update 1 or later |
Multiple-CPU systems based on the Safari Bus which run OBP
version 4.6.{0-6} and Solaris 9 Update 1 (09/02) or later versions may fail
to boot due to an interrupt problem. On Sun Blade 1000 and Sun Blade 2000
systems, a boot of Solaris will hang when the second CPU is brought online.
Other Safari Bus platforms running OBP 4.6.{0-6} may also be affected by
this issue, although no failures have been reported. |
| I0856-1 |
C
|
ASSY CPU-4PROC USIIIP 900+ MHz (540-5052-02 or below)
ASSY CPU-2PROC USIII 750MHz (540-4729-04 or below)
ASSY CPU-4PROC USIII 750MHz (540-4730-04 or below)
ASSY CPU-2PROC USIIIP 900+ MHz (540-5051-02 or below)
ASSY CPU DUAL 750MHz AL A30 (501-5818-06 or below)
ASSY CPU-4GB/4PROC USIII 900+ MHz (540-4934-03 or below)
ASSY CPU-8GB/4PROC USIII 900+ MHz (540-4992-02 or below)
ASSY CPU-16GB/4PROC USIII 900+ MHz (540-4990-03 or below)
ASSY CPU-32GB/4PROC USIII 900+ MHz (540-4993-02 or below)
ASSY CPU-2GB/2PROC USIII 900+ MHz (540-4984-02 or below) |
UltraSPARC III based platforms could be susceptible to Correctable
Fast ECC (UCC) errors that could cause a system panic resulting in loss
of service of the system. Any UltraSPARC III based server running Solaris
8 without PatchId 108528-15 can be affected. Systems running Solaris 9 are
not affected, and pre-Solaris 8 is not supported on these platforms. This
issue has typically been seen on 900MHz UltraSPARC III based processors,
although other UltraSPARC III based processors have been impacted as well. |
| I0846-1 |
R
|
ASSY,IFB-LITE+ (375-3069 / X3685A) |
A specific batch of XVR-500 Graphics Accelerator boards was
programmed with incorrect FRU ID information. This information may be confusing
to field personnel when it is displayed with the 'fbconfig' command. This
is a serviceability issue which has no impact on product functionality. |
| I0832-1 |
R
|
Assembly, Shroud (540-4136-06) |
CPU shroud inserts for Sun Blade 1000, Sun Blade 2000, Netra
20 (T4) or Sun Fire 280R systems may have been improperly installed during
manufacture. The four CPU shroud inserts (to which the CPU module captive
screws attach) may exhibit angles greater than the specified .5 degree from
vertical, thus causing increased resistance during insertion/removal of
the CPUs. |
| I0816-1 |
C
|
Seagate 36GB disk (540-4525-01), Seagate 73GB disk (540-4905-01) |
Seagate ST336605FC 36GB and ST373405FC 73G drives could be
susceptible to label corruption. |
| I0806-1 |
R
|
OBP and POST |
Sun Blade 1000, Sun Fire 280R and Netra 20 (T4) systems with
certain OBP revisions may fail POST with "Scan Chain Broken" error messages. |
| I0765-1 |
R
|
UltraSPARC III family processors (see FIN for list of part
numbers affected) |
Issues with the diagnosing of "send mondo" panics in systems
based on the UltraSPARC III family of processors have been noticed. The
UltraSPARC III family of processors includes both the UltraSPARC III and
UltraSPARC III Cu processors. The frequency and misdiagnosis of the issue
seems to be increasing and in many cases has caused customer dissatisfaction
due to parts being replaced unnecessarily and the occurrence of additional
outages. |
| I0760-2 |
R
|
Ultra Enterprise 3000
Ultra Enterprise 4000
Ultra Enterprise 5000
Ultra Enterprise 6000
Ultra Enterprise 10000
Sun Enterprise 3500
Sun Enterprise 4500
Sun Enterprise 5500
Sun Enterprise 6500
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800
Sun Fire 12K
Sun Fire 15K
Sun Fire 280R
Sun Fire V480
Sun Fire V880
Sun Fire V880z
Sun Fire V1280
Sun Fire E20K
Sun Fire E25K
Sun Fire E2900
Sun Fire E4900
Sun Fire E6900
Netra 20
Netra 1280
Sun Blade 1000 |
Too many Memory DIMMs are being unnecessarily replaced on the
UltraSPARC II, III, III+, IIIi and, IV families of systems,
increasing customers' service actions and related system downtime. |
| I0757-1 |
C
|
Ethernet RIO Interface (eri) driver |
Sun Servers which utilize the "eri" driver could be susceptible
to Ethernet link errors or hangs. |
| I0723-1 |
C
|
Toshiba DVD-ROM SD-M1401 (390-0025-01)
|
Toshiba DVD-ROM drives (390-0025-01) cannot
boot future Solaris releases from DVD media without a firmware patch. |
| I0722-1 |
R
|
PGX32 CARD (X3668A)
SunBlade 1000 System Board (501-4143-15 or lower)
SunBlade 1000/Sun Fire 280R System Board (501-5938-07 or lower)
Sun Fire 3800 cPCI I/O ASSY (540-4591-01)
Sun Fire 4800/4810/6800 PCI I/O ASSY (540-4616-01)
Sun Fire 4800/4810/6800 cPCI I/O ASSY (540-4617-03) |
If the Emulex FC HBA card is placed on the same PCI Bus with any other
PCI card which causes the Schizo chip to attempt a 64-bit PIO, a system
panic would most likely result. The problem will not occur if the Emulex
HBA card is installed alone on a PCI Bus. UltraSparc-III platforms utilizing
the Schizo 2.1 or 2.2 ASIC may experience panics due to address parity
errors on the PCI Bus. The problem has been seen on the Sun Fire 280R
with the Emulex FC HBA card in combination with a PGX32 card installed
on the same PCI Bus. This condition occurs when a card on the PCI Bus
detects a 64-bit parity address error on the PCI Bus while another card
on the same PCI Bus is performing a 64-bit PIO. The following error messages
are displayed prior to a system panic:
WARNING: pcisch-0: PCI fault log start:
PCI SERR
PCI error ocurred on device #6
dwordmask=0 bytemask=0 PCI primary error (0):
pcisch-0: PCI secondary error (0):
pcisch-0: PBM AFAR 0.00000000:
pcisch-0: PCI config space error status (4280):
signalled system error. pcisch-0:
PCI fault log end.
panic[cpu1]/thread=2a10000bd40: pcisch-0: PCI bus 2 error(s)!
|
| I0702-1 |
R
|
SunForum 3.1 |
SunForum 3.X is not supported in 8-bit graphics mode on the
Sun Blade 100 or Sun Blade 1000 platforms. |
| I0697-1 |
C
|
Patches |
Recommended patches for Sun Blade 1000 and Sun Fire 280R Systems. |
| I0696-1 |
C
|
Firmware |
Sun Fire 280R and Sun Blade 1000 systems may fail with "Red
State Exception" or "Trap32/63" after power cycle. |
| I0689-1 |
R
|
Torque Tool |
To torque correctly on a specific Sun Products,
refer to the Torque tool matrix for correct Torque Bit Type/Size and Torque
Setting. |
| I0658-1 |
R
|
UltraSPARC III 600MHZ 4MB Module (501-4999-07, 501-4999-02)
UltraSPARC III 750MHZ 8MB Module (501-5675-05, 501-5675-02)
|
Service procedures for replacement of early-release UltraSPARC
III modules with pre-fetch pipeline problems. |
|
|
R
|
Cable (530-2960) for video conferencing camera (370-4161) |
If other than SUN cables are used on IEEE 1394 Camera, the
pins on the cable do not fully engage to allow the function of the camera.
|
