| FIN |
Impl.
|
Components
Affected |
Description |
| I1187-1 |
R
|
Sun StorEdge 9970
Sun StorEdge 9980 |
Replacement or insertion of a DKA or CHA in a SE9970 or SE9980
subsystem may result in a WCHK1 DUMP SIM with an associated SSB,
reference EC=3519. |
| I1172-1 |
R
|
Sun StorEdge 9910
Sun StorEdge 9960
Sun StorEdge 9970
Sun StorEdge 9980 |
Inserting wrong model PCB into a SE9900 DKC will cause a
system outage. |
| I1169-1 |
R
|
Sun StorEdge 9910
Sun StorEdge 9960
Sun StorEdge 9970
Sun StorEdge 9980 |
LDEV Blockade may occur during Microcode upgrade, or PDEV
installation, leading to Host System unscheduled outage. |
| I1163-1 |
R
|
Sun StorEdge 9910
Sun StorEdge 9960
Sun StorEdge 9970
Sun StorEdge 9980
Sun StorEdge 9990 |
The WR command issued to the S-Vol will be terminated with a
WR Protect error. |
| I1160-1 |
R
|
Sun StorEdge 9910 Array
Sun StorEdge 9960 Array
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array |
Some Versions of Linux may expose the customer to Data Integrity
issues. |
| I1159-1 |
R
|
Sun StorEdge 9970
Sun StorEdge 9980 |
CHA/DKA MP error recovery on 9900V with SSB Error Code
EC=168C or 326C. |
| I1141-1 |
R
|
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array |
Service Processor (SVP) replacement procedures on Sun StorEdge
9970/9980 can cause confusion in field. |
| I1130-1 |
C
|
Sun StorEdge 9910 Array
Sun StorEdge 9960 Array
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array |
An enabling SE99x0 System Option Mode 186 prevents correct
functioning of SCSI-2 reservations. |
| I1129-1 |
R
|
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array
FIBRE 4PORT CHA ASSEMBLY SW1/2GB (370-5079-01)
8HSF ADPTR 2GB 8PORT SW-HARD (370-5714-01)
FIBRE 4PORT CHA ASSY LW1/2GB (370-5080-01)
8HLF ADPTR 2GB 8PORT SW-HARD (370-5715-01) |
A Channel Adaptor (CHA) replacement can cause an issue and
generate SIM 3999xx if an incorrect replace procedure is
attempted on StorEdge 9970/9980 Arrays. |
| I1119-1 |
R
|
Sun StorEdge 9910 Array
Sun StorEdge 9960 Array
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array |
Modified Cache upgrade procedure on the SE 99x0 Arrays for
mission critical customers. |
| I1115-1 |
R
|
Sun StorEdge 9910 Array
Sun StorEdge 9960 Array
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array |
Possible RCU (Remote Control Unit) MPs WCHK1 error may occur
due to Microcode issue. |
| I1114-1 |
R
|
Sun StorEdge 9910 Array
Sun StorEdge 9960 Array
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array |
Current Release Notes on the Graph-Track Version 6.2A shows
incorrect installation error information. |
| I1113-1 |
R
|
Sun StorEdge 9910 Array
Sun StorEdge 9960 Array
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array |
Premature ORM Read may cause an issues on DKR2D Model HDDs with
DKU Code lower than 00-00-G4 on Sun StorEdge SE99x0 Arrays. |
| I1112-1 |
R
|
Sun StorEdge 9910 Array
Sun StorEdge 9960 Array
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array |
Configuration Change May Be Required for SE99XX Sites Using
HiTrack FTP Transport. |
| I1111-1 |
R
|
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array
X6768A 2GB Dual FC NTWK Adapter (375-3108)
SG-XPCI2FC-QF2 PCI Dual FC 2GB HBA w/SFS (375-3108) |
Extremely Poor Performance can be occurred on (16 HSF) Adjacent
Ports with Sun StorEdge 9970/9980 Arrays. |
| I1108-2 |
R
|
Sun StorEdge 9910 Array
Sun StorEdge 9960 Array
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array
Sun StorEdge 9990 Array |
Hi-Track versions 8.6, 8.7, 8.8, and 8.9, can cause 'No Phone
Home' failures. |
| I1096-1 |
R
|
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array |
TrueCopy Asynchronous RCU (Remote Control Unit) Subsystem may be
down due to all CHAs blocked. |
| I1091-1 |
R
|
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array |
Enabling FCIP on a HBA can cause a Sun StorEdge 9970/9980 Array
Channel Adapter Processor blockade. |
| I1088-1
|
R
|
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array |
Prior to release of Microcode Version 21-06-22/00, dynamically added
LUNs were not discovered automatically on StorEdge 9970/9980 Arrays. |
| I1087-1 |
R
|
Sun StorEdge 9960 Array
Sun StorEdge 9980 Array |
During an SE9960 or SE9980 unit installation or upgrade, the
cables may become trapped between DKC/DKU or DKU/DKU frames. |
| I1084-1 |
R
|
Sun StorEdge 9910 Array
Sun StorEdge 9960 Array
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array
FSW (370-4692)
FSW-A (370-5118) |
Incorrect FSW replacement procedure can lead to FSW and total path failure on SE9900 arrays. |
| I1083-1 |
R
|
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array |
During normal operation while utilizing OPEN-V emulation, a series of
SIMs may be generated indicating concurrent port blockades of multiple
HDDs within the same parity group. This may be followed by a blockade
of the alternate port on the same HDDs, forcing all LDEVs on that
parity group into a "Blocked" status and making data unavailable to
hosts. |
| I1082-2 |
R
|
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array
Fibre 4-port CHA Assy SW1GB (370-5077-01)
Fibre 2-port CHA Assy SW1/2GB (370-5078-01)
Fibre 4-port CHA Assy SW1/2GB (370-5079-01)
Fibre 4-port CHA Assy LW1/2GB (370-5080-01)
|
Under certain circumstances CHA Printed Circuit Boards (PCB)
in the SE9970 and SE9980 storage arrays can be susceptible to a higher than
normal replacement rate. These errors do not generate SIMs. |
| I1062-1 |
C
|
HDD blockades caused by I/F errors |
Latest DKR2E DKU Code 00-00-C3 reduces HDD
blockade caused by interface errors. |
| I1059-2 |
R
|
CHA/DKA processor blockade |
SE9970/SE9980 temporary memory errors causing
CHA/DKA processor blockade. |
| I1057-1 |
R
|
Solaris OS running Hitachi Dynamic Link
Manager |
Solaris OS running Hitachi Dynamic Link
Manager (HDLM) may panic due to bug in HDLM. |
| I1054-1 |
R
|
Sun StorEdge 9960 Array
Sun StorEdge 9980 Array |
Best Practices Guide for Hardware upgrades to SE9960/9980 Storage
Array units. |
| I1053-1 |
R
|
Intermixing different amperage power kits |
Intermixing of different amperage power
kits in a subsystem is allowed with restrictions at MC level 21-07-27-00/00
or higher in SE9980. |
| I1050-1 |
R
|
Brocade SilkWorm Switches
(BR-2402, BR-2802, BR-3202, BR-3802) |
Loss of access to SE99xx storage following
a Brocade SilkWorm Fibre Channel Switch firmware upgrade. |
| I1049-1 |
C
|
Incorrect "Failure Part S/N" inserted
into SIM Log. |
Potential issue for CHA/DKA WCHK-1 AND Incorrect
"Failure Part S/N" inserted into SIM Log. |
| I1048-1 |
R
|
SVP replacement |
Any pre-existing certain softwares on the
SVP FRU of Sun StorEdge 99x0 Arrays must be removed to replace a defective
SVP. |
| I1038-1 |
R
|
SVP and subsystem communication |
Upgrading a Microcode to 21-06-21/00 or
higher with using incorrect procedure can lead to loss of a communication
between the SVP and the subsystem. |
| I1032-1 |
R
|
Apache |
SE9980/9970 Microcode Level 21-06-22-00/00
requires Apache upgrade to 1.3.27. |
| I1029-2 |
M
|
Data written to wrong LDEV |
Data may be written to the wrong LDEV (Logical
Device) after multiple non-contiguous CVS (Customized Volume Size) volumes
are restored to normal. |
| I1015-1 |
R
|
Service Information Message (SIM) |
Corrective action should be completed and
verified prior to completion of Service Information Message (SIM). |
| I1013-1 |
R
|
Sun StorEdge 9970 Array
Sun StorEdge 9980 Array
Sun StorEdge 9990 Array
Service Processors (SVP) |
Service Processors (SVP) on SE99x0 are susceptible to Window Virus and SE9900V SVP Window Security Updates. |
| I1012-1 |
R
|
DKA processor blockade |
Cache downgrade may cause DKA processor
blockade and this may lead to subsystem POR (Power Off Reset) recovery. |
| I1007-1 |
R
|
Check Code Error (LA error) |
A Check Code Error (LA error) may occur
during the copy back operation after Dynamic Sparing is performed when Dynamic
Cache Residence (DCR) is defined. |
| I1005-1 |
R
|
SIMS reporting |
SE9900(V) SIMS are not being reported to
the HDS Central Site due to toggling of the SIM disable/enable button. |
| I1000-1 |
R
|
LAN communication |
Using certain analog modem cables with the
SE9900 array can cause the public LAN interface to become inoperative. |
| I0999-1 |
R
|
Data errors (FICON and running 2105 Emulation) |
IFCC timeouts on mainframe attached SE9900
systems running 2105 Emulation over FICON can cause data errors. |
| I0991-1 |
R
|
Microcode level |
Requirement for SE9900 Microcode level to
be at Mandatory General Availability (MGA). |
| I0987-1 |
R
|
DKR2E Model hard disks |
DKR2E Model hard disks may fail with "04/44D7"
and other errors due to multi-task control bug in DKU Seek operation code. |
| I0982-1 |
R
|
Power cable connections |
DKC Frames may have mis-connected internal
power cable connections which can affect cluster power redundancy. |
| I0981-1 |
R
|
New HDD compatibility |
A Microcode Version Down operation is NOT
required for DKU code on new model HDDs. |
| I0972-1 |
R
|
Correction Copy Failures |
StorEdge 9900(V) System Option MODE22 must
be set to 'ON' for all HDD models. |
| I0956-1 |
C
|
LUNs |
Sun Explorer versions prior to 4.1 may cause
loss of access to LUNs in Sun StorEdge 99x0 Arrays. |
| I0952-1 |
R
|
Sun StorEdge 9980 |
Power kits with different electrical current
ratings should not be installed in the same SE9980 subsystem. |
| I0947-1 |
C
|
HiTrack version 7.A |
SE9900 units running HiTrack version 7.A
may be impacted by known issues. |
| I0943-1 |
R
|
Disk Drives |
Unnecessary DKR2D Model HDD replacements
may occur in SE9900 Arrays as a result of false "Track Following Errors"
caused by an Online Read Margining bug in DKU Microcode. |
| I0942-1 |
R
|
Shared Memory |
Adding Shared Memory into location #1 will
fail for SE9900V series arrays. |
| I0941-1 |
R
|
Dynamic Cache Residence (DCR) |
Missing Interrupt Handler (MIH), Equipment
Check errors (EQCs) or I/O Timeouts may be experienced on SE9900 Arrays
due to Service Processor miscalculation of Dynamic Cache Residence (DCR)
size. |
| I0940-1 |
C
|
Power cycling |
Improper power cycling procedures can result
in data loss or loss of availability for SE9900 Arrays. |
| I0939-1 |
C
|
Microcode upgrade |
VxDMP I/O fail back during Microcode upgrade
on SE9900 systems can result in data corruption. |
| I0931-1 |
R
|
Private LANs |
Connecting Public LANS to SE9900 DKC Private
LANs can cause system outages. |
| I0930-1 |
C
|
Microcode |
Mainframe data may be incorrectly written
to disk on SE99x0 systems, leading to data corruption. |
| I0927-1 |
R
|
HDD canister installation |
Smooth operation of HDD latch is essential
to prevent a blockade of the LDEV during insertion into Sun StorEdge SE9900
arrays. |
| I0919-1 |
R
|
HDS Raid Manager software |
Conflict between HDS Raid Manager software
and MPXIO device pathnames on SE9900 Arrays. |
| I0915-1 |
R
|
'Unspecified Transport Error' |
StorEdge 9970/9980 Arrays fail initial discovery
with 'Unspecified Transport Error'. |
| I0914-1 |
R
|
No Reboot After Power Failure |
SE9900 Arrays do not automatically reboot
and return to full functionality following a power outage. |
| I0913-1 |
R
|
Microcode Information |
SE9900: available online Microcode information. |
| I0904-1 |
R
|
Seagate DKS2B-K36FC Disk Drives |
Seagate DKS2B-K36FC disk drives are being
unnecessarily replaced in StorEdge 9970/9980 Arrays with DKCMAIN microcode
level less than 21-02-45-00/00. |
| I0903-1 |
R
|
Configuration Diskettes |
The propagation of SE9900 configuration
diskettes from one SE9900 Subsystem to another, can result in a complete
SE9900 subsystem outage. |
| I0889-1 |
C
|
SBus Dual FC Network Adapter (X6757A, 375-3048)
All StorEdge 99XX Arrays |
A potential for data loss exists with SBus
Fibre Channel Adapters (6757A) attached to Sun StorEdge 99xx arrays or to
Fibre Channel Tape drives in specific configurations. |
