| FIN |
Impl.
|
Components
Affected |
Description |
| I0765-1 |
C
|
UltraSPARC III family processors (see FIN for list of part
numbers affected) |
Issues with the diagnosing of "send mondo" panics in systems
based on the UltraSPARC III family of processors have been noticed. The
UltraSPARC III family of processors includes both the UltraSPARC III and
UltraSPARC III Cu processors. The frequency and misdiagnosis of the issue
seems to be increasing and in many cases has caused customer dissatisfaction
due to parts being replaced unnecessarily and the occurrence of additional
outages. |
| I0762-1 |
C
|
SP SC RIO Serengeti (501-5563-12 or lower)
SC RIO Serengeti (501-5407-13 or lower) |
Some Sun Fire 3800/4800/4810/6800 systems with redundant System Controllers
(SC) may experience failed domains when clock failover does not occur after
a clock failure. This occurs when the System Controller has an incorrect
clock source selection which causes the clock failover feature to be disabled,
leading to a system malfunction. If a clock fails and there is a redundant
SC, the domains using the failed clock will not switch over to the redundant
clock and will hang. Systems at risk are those with two SC's shipped prior
to July 2001, or those where a second SC board has been added from FRU stock
shipped prior to July 2001. |
| I0760-1 |
R
|
Memory DIMMs on Sun Fire Midframe Servers |
A large number of memory components (DIMMs) for Sun Fire 3800/4800/ 4810/6800
servers are being returned from the field as failed based on Correctable
Error (CE) reports. However, upon failure analysis, most of these memory
parts show No Trouble Found (NTF). The intent of this FIN is to provide
Sun Service Representatives an overview of ECC and to give criteria for
replacing DIMMs. This FIN is expected to reduce or eliminate the quantity
of unnecessarily replaced DIMMs. |
| I0759-1 |
R
|
Sun Fire CPU/MEM W/2 U3PL-900 0MB (540-5051-02)
Sun Fire CPU/MEM W/4 U3PL-900 0MB (540-5052-02) |
A number of incorrectly programmed 900 MHz CPU/Memory boards have been
shipped to Sun customers. The CPU/Memory boards will operate at 750 MHz
instead of 900 MHz. When these incorrectly programmed boards are introduced
into Sun Fire 15000/6800/4810/4800/3800 systems, the performance of the
system will be degraded. The affected systems / domains will run at lower
or mixed speed without any panics or disruption to customer operations. |
| I0757-1 |
C
|
Ethernet RIO Interface (eri) driver |
Sun Servers which utilize the "eri" driver could be susceptible to Ethernet
link errors or hangs. |
| I0756-1 |
C
|
Firmware version 5.12.5 (Rev-07)
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800 |
Customers may encounter unexpected
behavior of the System Controller due to downrev firmware which shipped
with a small number of Sun Fire 3800/48x0/6800 systems. System Controllers
may hang when they experience software bugs present in firmware version
5.12.5 (Rev-07). This unreleased firmware version was mistakenly shipped
on a very small number of Sun Fire systems. |
| I0731-1 |
C
|
Sun Fire 3800
Sun Fire 4800
Sun Fire 4810
Sun Fire 6800 |
Under certain conditions,
the 'flashupdate -u' command can create incompatible firmware versions between
boards on Sun Fire 3800, 4800, 4810 and 6800 systems. The system will be
unusable until the problem is corrected. CPU/Memory boards will not be recognized
by the system controller upon reboot. No system components are damaged and
the system can be restored to operation once all the system components are
updated with a common firmware version. |
| I0724-2 |
R
|
18 GB and 36 GB IBM disk drives |
Failure analysis results have
highlighted a significant failure rate for Drive Not Ready (DNR) on returned
IBM 18GB & 36GB disk drives. These failures have been observed to occur
as a result of the disk drives either been stored or operated in an extremely
hot and humid environments. |
| I0723-1 |
C
|
Toshiba DVD-ROM SD-M1401 (390-0025-01)
|
Toshiba DVD-ROM drives (390-0025-01) cannot
boot future Solaris releases from DVD media without a firmware patch. |
| I0722-1 |
R
|
PGX32 CARD (X3668A)
SunBlade 1000 System Board (501-4143-15 or lower)
SunBlade 1000/Sun Fire 280R System Board (501-5938-07 or lower)
Sun Fire 3800 cPCI I/O ASSY (540-4591-01)
Sun Fire 4800/4810/6800 PCI I/O ASSY (540-4616-01)
Sun Fire 4800/4810/6800 cPCI I/O ASSY (540-4617-03) |
If the Emulex FC HBA card is placed on the same PCI Bus with any other
PCI card which causes the Schizo chip to attempt a 64-bit PIO, a system
panic would most likely result. The problem will not occur if the Emulex
HBA card is installed alone on a PCI Bus. UltraSparc-III platforms utilizing
the Schizo 2.1 or 2.2 ASIC may experience panics due to address parity
errors on the PCI Bus. The problem has been seen on the Sun Fire 280R
with the Emulex FC HBA card in combination with a PGX32 card installed
on the same PCI Bus. This condition occurs when a card on the PCI Bus
detects a 64-bit parity address error on the PCI Bus while another card
on the same PCI Bus is performing a 64-bit PIO. The following error messages
are displayed prior to a system panic:
WARNING: pcisch-0: PCI fault log start:
PCI SERR
PCI error ocurred on device #6
dwordmask=0 bytemask=0 PCI primary error (0):
pcisch-0: PCI secondary error (0):
pcisch-0: PBM AFAR 0.00000000:
pcisch-0: PCI config space error status (4280):
signalled system error. pcisch-0:
PCI fault log end.
panic[cpu1]/thread=2a10000bd40: pcisch-0: PCI bus 2 error(s)!
|
| I0720-1 |
R
|
RU, EMI Clip, 423/11R, SF (240-3920-03) |
Loose EMI spring fingers on Sun
Fire 6800/4810/4800 chassis may damage the CPU/Memory board FRUs. |
| I0708-1 |
R
|
cPCI Dual FC Network Adapter
( 375-0118-02)
FRU cPCI Dual FC Network Adapter (F375-0118-02) |
Sun Fire x800 systems are subject
to a "panic" problem at boot time when a cPCI Dual FC Network Adapter (FRU
or X-option) is installed for the first time. If a customer installs this
board and boots the system, they will see panic messages on the console
and the boot will fail. However, any subsequent reboots will be successful.
This may result in an unnecessary service call. This cPCI board (P/N 370-0118-02)
has been shipped with Sun Fire X800 systems and as an X-option. The current
estimate is that less than 1000 boards have been installed in systems and
1200 boards are in field stock (FRUs and x-options) as of 7/12/01. |
| I0654-1 |
R
|
FRUs |
A number of Serengeti FRU's were
shipped to the Field marked as other than Rev-50, but they are equivalent
to Rev-50. |
