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Sun Fire[tm] 15K Server: Field Information Notices

The following list does not include related external storage FINs, unless they are specific to the system.

Implementation (Impl.):
M
= Mandatory (Fully Pro-Active)

C
= Controlled Pro-Active (per Sun Geo Plan)

R
= Reactive (As Required)

FIN

Impl.
Components Affected Description
I0788-1
C
Sun Fire 15K Running POST on one domain may Dstop all other running domains on Sun Fire 15K systems with SMS 1.1.
I0785-1
R
System Control Board (501-5121-10) All Sun Fire 15K systems running SMS 1.1 or SMS 1.2 do not have the osdTimeDeltas file in the file propagation list. If a failover occurs, this could result in a rollback of a domain's Time Of Day. Such a shift in time has unforseen effects on applications.
I0784-1
C
Sun Fire 15K Without the appropriate SMS 1.1 patch for the SC OBP, both external network interfaces on the Sun Fire 15K System Controller will have the same MAC address. This poses a problem if both interfaces, hme0 and eri1, are configured into the same Internet Protocol Multipathing (IPMP) group. This can lead to network connectivity problems. Ultimately, IPMP could mark all paths as FAILED, which would induce an SC failover.
I0783-1
R
System Control Board (501-5121-10) Sun Fire 15K systems shipped between August 13, 2001 and January 3, 2002 (inclusive) may not have the appropriate Solaris FRU ID packages installed on the System Controllers. Affected system controllers are missing the following packages:
  • SUNWfruid
  • SUNWfruip.u
  • SUNWfruix
  • SUNWpiclh
  • SUNWpiclr
  • SUNWpiclu
  • SUNWpiclx
The end result is that attempts to run the 'prtfru' utility fail.
I0781-1
C
Sun Fire 15K Upgrades to the factory installed SMS software on Sun Fire 15K systems might overwrite the Capacity On Demand blacklist file.
I0771-1
R
0MB 440MHz CP1500 CPU (501-5473-XX)
System Controller (501-5994-xx)
If you insert a common off-the-shelf CP1500 board (commonly called the Nordica) into a Sun Fire 15K System Controller (SC), it will have two new and different MAC-addresses compared with the defective one. As a result of this new MAC-address, the hostid of the System Controller will change. The above will result in failure when trying to boot or install the SC over the network, since no hosts will respond to its new MAC-adress. Also, software licensed against the old hostid will stop working.
I0767-1
C
Sun Fire 15K The Sun Fire 15K may get false warning messages about overtemp conditions when the processors are actually within an acceptable temperature range. The Sun Fire 15K platform with SMS 1.1 has a software packaging issue in that the tuning file cannot be patched, and must therefore be adjusted manually and periodically to update environmental thresholds. If this manual tuning is not done, customers experience these false overtemp warning messages. All Sun Fire 15K installations running SMS 1.1 are affected. This packaging issue has been corrected in SMS 1.2.
I0765-1
C
UltraSPARC III family processors (see FIN for list of part numbers affected) Issues with the diagnosing of "send mondo" panics in systems based on the UltraSPARC III family of processors have been noticed. The UltraSPARC III family of processors includes both the UltraSPARC III and UltraSPARC III Cu processors. The frequency and misdiagnosis of the issue seems to be increasing and in many cases has caused customer dissatisfaction due to parts being replaced unnecessarily and the occurrence of additional outages.
I0763-1
C
System Expander Board (501-5179-18 or lower) Due to a bug in the AXQ ASIC which resides on the System Expander Board of the F15K, a Solaris panic can occur if too many outstanding noncacheable Programmed I/O transactions are awaiting service. A transaction may then timeout in the Schizo ASIC causing the Solaris device driver(s) to panic.
I0761-1
R
440MHZ 2MBE$ (501-5473-12 or below) When inserting a common off-the-shelf CP1500 CPU board (501-5473-12 or below) into a Sun Fire 15000 System Controller (SC) without updating the firmware on the FPROMS, the System Management Software (SMS) will not be able to start correctly (if at all), leaving the entire SC in an unusable state. This condition will prevent the use of any SMS commands and make it impossible to power-up system boards or boot domains on the Sun Fire 15000.
I0759-1
R
Sun Fire CPU/MEM W/2 U3PL-900 0MB (540-5051-02)
Sun Fire CPU/MEM W/4 U3PL-900 0MB (540-5052-02)
A number of incorrectly programmed 900 MHz CPU/Memory boards have been shipped to Sun customers. The CPU/Memory boards will operate at 750 MHz instead of 900 MHz. When these incorrectly programmed boards are introduced into Sun Fire 15000/6800/4810/4800/3800 systems, the performance of the system will be degraded. The affected systems / domains will run at lower or mixed speed without any panics or disruption to customer operations.
I0757-1
C
Ethernet RIO Interface (eri) driver Sun Servers which utilize the "eri" driver could be susceptible to Ethernet link errors or hangs.
I0754-1
R
Sun Fire 15K server The System Management Software (SMS) on the System Controller (SC) monitors and controls the operation of a Sun Fire 15K system. Installing additional software on the SC may adversely impact SMS's critical mission of monitoring and controlling the Sun Fire 15K system.
I0753-1
R
System Control Board (501-5121-10) Sun Fire 15K installations running System Management Software 1.1 (SMS) might not complete HPOST and will not boot Solaris if the 'setkeyswitch' command is run at the same time on multiple domains. This may lead to a power recovery or a global DStop where recovery of all domains is attempted.
I0748-1
R
System Controller

Sun Fire 15K System Controller should be configured with at least 2 Gbytes swap space.

 

 



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