This section provides the most common repair procedures for the
Enterprise 6500. The written procedures below are links to the Sun
Enterprise 6500/5500/4500 Reference Manual
(805-2632).
| Component |
Remove
|
Install
|
Tips |
| CD-ROM Drive |
|
|
|
| Centerplane |
|
|
|
| Clock+ Board |
|
|
|
| CPU/Memory+ Board |
|
|
|
| CPU Modules |
|
|
-
-
Any Fatal Reset errors in the UE 3X00 to UE 6X00 servers
should be evaluated to determined whether it is because of Ecache
Tag error. Do not assume that a Fatal Reset error implies that the
system board is defective (FIN I0587-1).
- The current diagnostic procedure to identify the faulty CPU module
from CPU Ecache parity errors is flawed, and it could easily lead to
the wrong CPU being replaced (FIN I0570-3).
- Cleaning kit available for cleaning silicon oil from CPU module on
the system board (FIN I0567-1).
-
Failure to handle CPU Modules correctly can result
in physical damage; proper torquing techniques are required (FIN I0403-2).
|
| Disk Board |
|
|
- At system power up, the disk board does not turn on (FCO A0136-1).
- Using show-disks to create devalias for Ultra disk board boot drive
(InfoDoc 14046).
|
|
Disk Drive
|
|
|
|
| Fan Tray Assembly |
|
|
|
| Fan Tray Assembly, System Cabinet |
|
|
|
| GBIC |
|
|
|
| Graphics (UPA) Card |
|
|
|
| I/O+ Board |
|
|
- Clarification of the hardware and software requirement to connect
the onboard SOC+ device on I/O boards used with an A3500FC StorEdge
Array (FIN I0586-1).
|
| Memory |
|
|
-
When using mixed density memory modules, certain combinations
of memory banks result in fatal reset while running POST before a
system boot (FIN I0588-1).
-
ECC Memory Error Guidelines for Enterprise servers
(FIN I0377-1).
- How to read prtdiag memory interleaving on Ultra servers (SRDB 21869).
|
| PCI Card |
|
|
- Systems with a PGX PCI-based 8-bit Frame Buffer may display a vertical
black stripe when running the OpenWindows environment (FCO A0139-1).
- Solaris 2.5.1 on Ultra cannot boot over the network on the FDDI 4.0
card (SRDB 14581).
- PCI i/o card address mapping on Ultra Enterprise servers (InfoDoc
17576).
|
| Power/Cooling Module (PCM) |
|
|
- Power/Cooling module handling and fault diagnosis N+1 configurations
may suffer a Silent Mode Failure (FIN I0599-1).
|
| Power Supply |
|
|
|
| SBus Card |
|
|
- UDWIS SBus Host Adapter with isp-fcode 1.28 can cause "invalid command"
during probe-scsi-all or boot -hv from a StorEdge D1000 (FIN I0569-1).
- Sun FDDI SBus Adapter 5.0 SAS/DAS mounting screws may not fit the
EMI plate due to excessive plating (FIN I0469-1).
- SunATM-155 SBus board replacement may render interface unrecognizable
(FIN I0412-1).
- Large quantities of UDWIS/SBus Host Adapters installed may not come
up after reboot due to miscommunication between the SCSI host and the
target (FCO A0163-1).
|
| SCSI Tape Adapter PCS Assembly |
|
|
|
| Tape Drive |
|
|
- Firmware upgrade for EOL Mammoth 8mm tape drive (FIN I0516-1).
|
